2023年2月发布的《数字中国建设整体布局规划》,为数字中国发展举旗定向。数字中国建设中关于数字化转型的相关部署,对主题景区智慧化运营体系建设具有深远指导意义。例如,优化升级数字基础设施、创新数据要素开发利用机制、大力推进产业数字化转型、夯实数字基础设施和数据资源体系“两大基础”等,这些要点为主题景区实现数字化转型、达成智慧化运营,以及提升景区客流量、促进二次消费、优化运营管理、提高资产利用率与运维效率等,提供了清晰的智慧化建设指引。目前,大多数智慧景区相关建设探索仍处于较低水平,其中关于主题景区智慧化运营策略的研究更是屈指可数。文章旨在分析主题景区智慧化运营现状,提出主题公园数字化成熟度模型TPDMM(Theme Park Digital Maturity Model),基于当前智慧化科技优势,制定赋能企业开源节流的智慧化运营策略及实施路径。
Abstract
Released in February 2023
the Overall Layout Plan for the Construction of Digital China provides strategic guidance for the development of Digital China. Relevant arrangements for digital transformation in the plan have far-reaching significance for the construction of intelligent operation systems in themed scenic spots. These include upgrading digital infrastructure
innovating mechanisms for the development and utilization of data elements
vigorously promoting industrial digital transformation
and consolidating the “two foundations” of digital infrastructure and data resources. All these provide clear guidance for themed scenic spots to realize digital transformation and intelligent operation
as well as to increase tourist flow
boost secondary consumption
optimize operation management
and improve asset utilization and operation-maintenance efficiency. At present
the construction of most smart scenic spots is still at a low level
and research on intelligent operation strategies for themed scenic spots is particularly scarce. This paper analyzes the current situation of intelligent operation in themed scenic spots
proposes the Theme Park Digital Maturity Model (TPDMM)
and formulates intelligent operation strategies and implementation paths to help enterprises increase revenue and reduce costs based on the advantages of modern intelligent technologies.